Major Project I | Final Compilation & Reflection

24 Feb 2025 - 17 Mar 2025 | (Week 1 - Week 7 )
Chan Xiang Lam | 0358400 
Major Project 1 | Bachelor of Design (Honours) in Creative Media 
Final Compilation & Reflection

TABLE CONTENT   
    1. Instructions
    2. Major Project 1 
        - Task 1 |  Proposal Development
        - Task 2 | Design Proposition
        - Task 3 | Concept Presentation
    3. Reflections    


INSTRUCTIONS


Task 1 | Proposal Development

INSTRUCTION:

Progress (week 1 - week 3):

In Week 1, our group started the brainstorming process by exploring different project ideas that could provide social, cultural, or economic value. We considered various concepts, including a Pet Adoption App, a Kids Learning App, and a Health & Fitness App. Each idea was evaluated based on its potential impact, feasibility, and relevance to current market needs.

Fig.1.1 Brainstorming Ideas

In Week 2, after discussions and further research, we identified the need for a one-stop healthy eating platform that makes nutritious food more accessible and convenient. We recognized that many people struggle with finding, planning, and ordering healthy meals, leading to poor dietary habits. To address this issue, we refined our idea and focused on a health-conscious food delivery service that integrates meal planning, ordering, and nutrition tracking.

In Week 3, we officially finalized our project idea and named it Zestoria, a healthy meal delivery app designed to simplify healthy eating. The app will provide customized meal plans, restaurant recommendations, food tracking, and expert health insights to create a seamless experience for users. We also began conducting market research and case studies to analyze existing solutions, identify gaps, and determine how Zestoria can offer a unique and innovative approach. 

Fig.1.2 Chosen Topic - Zestoria

    Google Form Questions:
Fig.1.3 Google Form Questions

    Interview Questions:

Fig.1.4 Interview Questions

    Results:
    After gathering all the interview data, each of us summarized the findings using affinity diagrams to identify common themes, user motivations, challenges, and needs. We categorized users based on their lifestyles, such as students, working professionals, and health-conscious individuals. This helped us visualize behavioral patterns, food preferences, and obstacles users face in their daily eating habits. By grouping similar insights, we were able to highlight overlapping needs such as convenience, affordability, and health awareness, which guided us in defining potential problem areas and opportunities for design solutions.

Fig.1.5 Interview Summary


Fig.1.6 Google Form Result Summary

Final Submission for Task 1


Fig.1.7 Task 1 | Proposal Development


Fig.1.8 Task 1 | Individual Progress 


Task 2 | Design Proposition

INSTRUCTION:

Progress (week 4 - week 5):

During Weeks 4 to 5, our group focused on developing the design proposition for our project, Zestoria – a one-stop healthy eating app. We expanded upon our initial idea by diving deep into user research, creating detailed user personas, empathy maps, user journey maps, and conducting a card sorting exercise to structure the app’s layout logically and intuitively.

Each team member contributed to different aspects of the research and design documentation, which helped us understand user pain points and define key opportunities for innovation. We finalized four main personas representing different user types (students, fitness trainers, busy professionals, and parents), allowing us to tailor the app features to real needs. We also mapped out typical user journeys to ensure Zestoria delivers a smooth and valuable user experience from discovery to meal planning and content sharing.

    Empathy Maps:
    We created four empathy maps to explore different user personas and their needs, frustrations, and motivations.
Fig.2.1 Empathy Maps

    User Persona & Journey Mapping:
    As part of our user research process, we created four user personas based on interviews and observations. These personas helped us empathize with different user types and understand their behaviors, needs, and pain points.
Fig.2.2 User Persona & Journey Mapping

Final Submission for Task 2

Fig.2.3 Task 2 | Design Proposition


Task 3 | Concept Presentation

INSTRUCTION:
For Task 3, we need to prepare and deliver a final presentation that showcases our design solution  and how it effectively addresses a specific need of your target audience.

Progress (week 6 - week 7)

In Weeks 5 to 7, our group focused on preparing the final concept presentation for Task 3. We refined and organized our previous research and design materials to clearly communicate how Zestoria, our one-stop healthy eating app, effectively addresses the real needs of our target users. During this stage, we also developed and improved key design elements such as the initial lo-fi prototype, user flow chart, mood boards, and design guidelines, which included the mascot, color scheme, and typography. Each group member contributed by designing different parts of the initial low-fidelity prototypes, ensuring a consistent and user-centered experience throughout the app.

    User Flow Chart:
Fig.3.1 user flow chart

    Design Guidelines:

Fig.3.2 design guidelines

    Mood Boards:

Fig.3.3 mood boards

    Initial lo-fi prototypes:

Fig.3.4 initial lo-fi prototypes

Final Submission for Task 3

Fig.3.5 Task 3 | Figma Prototype

Fig.3.6 Task 3 | Concept Presentation





REFLECTIONS

From Task 1 to Task 3, our group experienced a full design journey—from initial brainstorming to delivering a complete concept presentation. In Task 1, we explored multiple ideas and identified a clear problem: the lack of a convenient, centralized platform for healthy eating. This led us to develop Zestoria, an all-in-one app that offers meal planning, food delivery, nutrition tracking, and expert health content. We focused on creating a solution that would provide social and economic value while meeting real user needs.

In Task 2, we conducted detailed research using interviews, surveys, empathy maps, and user journey mapping. These methods helped us uncover users’ common struggles, such as lack of time, motivation, and reliable information. We learned that users prefer simple, personalized experiences. Based on our findings, we defined the core features and user flow of the app. Each design decision was backed by research, ensuring that our solution was truly user-centered.

Task 3 was focused on translating our research into design execution. We created low-fidelity prototypes, mood boards, and design guidelines—including the mascot, color scheme, and typography. Each team member contributed to different parts of the app interface, ensuring consistency and clarity. Through this process, we gained valuable experience in collaboration, visual communication, and problem-solving. Overall, we learned how to transform insights into a practical, well-designed solution that addresses real-world challenges.








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